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Middle East and Africa Online Payment Methods 2019

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Description

Countries Covered: Bahrain, Egypt, Israel, Kenya, Lebanon, Morocco, Namibia, Nigeria, Saudi Arabia, South Africa, Tunisia, UAE, Uganda

Pages: 87

Publication Date: 20/02/2019

Questions Covered in the report:

  • What are the major digital payment trends in the Middle East and Africa?
  • How do payment method preferences of online shoppers vary between countries?
  • How high is the share of digital buyers using cash on delivery in various countries of the Middle East and Africa?
  • Which barriers prevent consumers from using online payments?
  • What is the projected growth of mobile payments in the Middle East and Africa by 2022?

Key findings:

Cards and mobile wallets rival cash on delivery in MENA E-Commerce

Digital buyers in the UAE and Saudi Arabia pay in cash

Cash on delivery has been a top payment method used by online shoppers in countries such as the UAE and Saudi Arabia. However, recent surveys cited in the yStats.com report show that consumers are now becoming more comfortable with paying online. In the UAE, more than two-thirds of shoppers who paid online at least once by a card or a digital wallet will consistently choose this method in the future.

Payment preferences of online shoppers in Africa vary

The African continent shows diverse preferences of digital buyers when it comes to payment means. South Africa stands out with the majority of shoppers paying online by credit or debit card. In Egypt, digital wallets such as PayPal and CashU are popular; while in Uganda, more than one in two online shoppers choose to pay via mobile money services, according to data cited in the yStats.com report.

Mobile payments on the growth path in the Middle East and Africa

Mobile payment adoption is gradually taking off, driven by mobile wallets in the MENA region and mobile money in Sub-Saharan African countries, as shown in the yStats.com report. A number of mobile wallet solutions were rolled out over the past months, including Google Pay in the UAE and Apple Pay in Saudi Arabia. At the same time, mobile money services such as M-Pesa are helping drive financial inclusion in African countries, where card and bank account penetration rates are generally low double or even single digits.

1. Management Summary
2. Global Developments

  • Payment Methods Accepted in Online Stores, in % of Online Stores, February 2018
  • Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1 2017 & Q1 2018
  • Breakdown of Card Payments by E-Commerce and POS Payments, in %, 2016 & 2022f
  • Online Payment Fraud Losses, in USD billion, 2018e & 2023f
  • Share of Respondents Who Would be Willing to Use Fingerprint or Other Biometric to Secure Their Payment Details, in %, 2018
  • Mobile Payment User Penetration, by Region, in % of Internet Users, Q4 2017
  • Proximity Mobile Payment User Penetration, by Region, in % of Smartphone Users, 2017-2022f
  • Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Region, Q1 2017 & Q1 2018
  • Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected Countries, Q1 2018
  • Number of Contactless Payment Users of Apple Pay, Samsung Pay, Google Pay and Other OEM Pay, in millions, 2018e & 2020f
  • Retail Spending at Frictionless Payment Stores, in USD million, 2018e & 2023f
  • IoT Payments, in USD billion, 2018e & 2023f
  • IoT Payments, in USD billion, by Connected Car and Connected Home Device Payments, 2021f

3. Middle East & Africa Regional

  • Online and Mobile Payment Trends and News about Players, February 2019
  • Financial Inclusion Indicators, incl. Financial Institution Account, Debit Card, Credit Card and Mobile Money Account Ownership, in % of Population 15+, by Selected Countries in the Middle East, 2017
  • Financial Inclusion Indicators, incl. Financial Institution Account, Debit Card, Credit Card and Mobile Money Account Ownership, in % of Population, by Selected Countries in Africa, 2017
  • Share of Internet Users Who Used Smartphone to Pay for Goods and Services, in %, Q4 2017
  • Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f

4. Middle East

4.1. UAE

  • Share of Online Shoppers Paying by Cash on Delivery, in %, April 2018
  • Breakdown of Payment Methods Used in E-Commerce, in % of Respondents, 2017 & 2018
  • Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
  • Top 5 Drivers for Paying by Card in E-Commerce, in % of Respondents, February 2018
  • Top 5 Drivers for Paying by Cash on Delivery in E-Commerce, in % of Respondents, February 2018
  • Breakdown of Trust in Online Shopping and Online Payments, in % of Respondents, February 2018
  • Breakdown of Frequency of Using Contactless Cards, in % of Respondents Who Use Contactless Cards, and Share of Non-Users Who Are
  • Likely to Start Using Contactless Cards in Near Future, in %, February 2018
  • Breakdown of Frequency of Using Digital Wallets, in % of Respondents Who Use Digital Wallets, and Share of Non-Users Who Are Likely to Start Using Digital Wallets in Near Future, in %, February 2018
  • Product Categories Paid with Contactless Cards (In-Store) and with Digital Wallets (In-Store and Online), in % of Respondents Using the Respective Method, February 2018
  • Mobile Wallet Market Size, in USD million, 2016 & 2022f
  • Overview of Selected Mobile Wallets, incl. Company and Launch Date, January 2019

4.2. Saudi Arabia

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, by Age and Gender, 2017
  • Top Drivers of Online Shopping, incl. Payment-Related, by Product Category, in % of Online Shoppers, 2017

4.3. Israel

  • Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, 2018e
  • Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018

4.4. Morocco

  • Barriers to Shopping Online, incl. Payment-Related, in % of Internet Users, March 2018
  • Problems Encountered When Shopping Online, incl. Payment-Related, in % of Online Shoppers, March 2018

4.5. Lebanon

  • Share of Online Shoppers Paying Online Compared to Cash on Delivery, in %, 2017
  • List of Selected Payment Providers, by Category, August 2018

4.6. Bahrain

  • Barriers to Shopping Online, incl. Payment-Related, in % of Non-Online Shoppers, 2016 & 2017

5. Africa

5.1. South Africa

  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2017 & 2018
  • Breakdown of Factors That Would Encourage to Shop Online More, incl. Payment-Related, in % of Online Shoppers, August 2018
  • Breakdown of Barriers to E-Commerce, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, August 2018
  • Breakdown of Types of Purchases for Which Non-Online Shoppers Would be Most Comfortable to Make Their First Online Payment, in % of Internet Users Who Do Not Shop Online, August 2018
  • Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
  • Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018

5.2. Egypt

  • Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
  • Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018

5.3. Nigeria

  • Share of Adults Who Made at Least One Digital Purchase in the Last 12 Month, in % of Adults, October 2018
  • Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, May 2018
  • Value and Number of Internet (Web) and Mobile Payment Transactions, in NGN billion and in millions, 2011- 2018
  • Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018

5.4. Kenya

  • Mobile Payment Statistics, incl. Number of Transactions, in Millions, Value of Transactions, in KES Billion, Number of Accounts, in Millions, and Number of Agents, in Thousands, 2008 – 2018
  • Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018

5.5. Tunisia

  • Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018

5.6. Namibia

  • Share of Online Shoppers Paying Online Compared to Cash on Delivery, in %, 2017

5.7. Uganda

  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2017
  • Apple Inc
  • CashU Inc
  • MasterCard Inc.
  • Samsung Co. Ltd.
  • Beam Wallet Ltd
  • Google LLC
  • Paypal Inc
  • Visa Inc.

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