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Europe Mobile Payment Methods 2022

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SKU: 1596 Categories: ,
Sample reports can only be downloaded by members.
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Description

Countries Covered: Austria, Bulgaria, Czech Republic, Denmark, France, German, Italy, Norway, Poland, Portugal, Spain, Turkey, United Kingdom.

Pages: 74

Publication Date: 22/11/2022

Questions covered in the report:

  • How many mobile wallets are forecasted to be in use in Europe by 2025?
  • What are the most preferred B2C E-Commerce payment methods in Europe?
  • Which were the most popular financial service brands in the UK?
  • What were the top payment methods offered by online stores in Germany?
  • What were some of the problem area highlighted while using mobile payments in France and Poland?

Key Findings:

The appeal of mobile payments in Europe is seen to be increasing, with a forecasted surge in the number of mobile wallets between 2020 and 2025.

Digital payments to gain a further momentum in Europe, with mobile wallets being one of the most preferred payment method

The COVID-19 pandemic led to a shift in the traditional shopping habits of the consumer, wherein they moved from offline to online shopping as well as payment channels. Consumers in Europe were also seen leaning towards card payments, mobile wallets, payment via mobile apps and so on, as revealed by the new yStats.com report. Although Western Europe is forecasted to lead in terms of the growth of mobile wallet users by 2025, it is Central and Eastern Europe that is expected to see a significant rise in the growth between 2020 and 2025. In terms of the most preferred B2C E-Commerce payment method, Western European countries such as Belgium, Germany, France, Spain, Italy, and the UK, were seen using debit or credit cards and PayPal or Similar in 2021. Despite this trend, the usage of cards and PayPal or Similar differed greatly in these countries. For instance, more than half of the online shoppers in the UK, Spain, France, and Belgium were seen preferring debit/credit cards, while PayPal or Similar was more popular in Germany, and Italy, as spelled out in the new yStats.com report. Contactless payments also started gaining momentum in the UK, with most of the consumers inclining towards contactless means of payment in 2022, as reported in the new yStats.com publication. The trend towards using mobile for payments was mainly attributed to safety and security concerns in the UK, with nearly two-third of surveyed respondents paying via mobile due its heightened security features. A similar trend was also visible in France as of 2021, with more than half of the French adults trusting mobile in order to make payments. Furthermore, contactless bankcard, followed by digital platforms, and mobile payments were among the most trusted payment methods in France. According to the new yStats.com report, the value of digital payments in Italy saw a double-digit growth rate between 2020 and 2021, with value reaching a certain billions of Euros in 2021. Additionally, with the rise in digital payments in Italy, mobile and wearable devices also sparked a keen interest among the Italian consumers. In light of this trend, the value of mobile and wearable payments doubled between 2020 and 2021.

Mobile wallets such as PayPal, Google pay, and Apple pay, were heavily used for B2C E-Commerce purchases across countries in Europe

More than one-third online shoppers in the UK placed a heavy weight on PayPal, or a similar form of digital wallet while making their B2C E-Commerce purchases, as revealed by the new yStats.com report. Furthermore, PayPal also had a substantial presence in the German B2C E-Commerce payment market. Furthermore, it is estimated that Paylib, followed by Apple pay, and Google pay would be the most used payment applications in France in the future. In Spain, PayPal was among the top three payment methods used by more than half of the online shoppers, displaying a growth of certain percentage points between 2020 and 2021, as highlighted in the new yStats.com report. In Italy, too PayPal was used by half of the shoppers involved in online shopping, with Apple pay being used by an exceptionally low percentage of surveyed online shoppers. A contrast can be seen in the emerging countries of Europe such as Czech Republic, where Google pay and Apple pay were the most used mobile payment applications in 2021.

1. Management Summary

2. Global Developments

  • Online & Mobile Payment Trends, July 2022
  • Value of Digital Wallet Transactions, in USD trillion, 2022f & 2026f
  • Mobile Payment Market Size, in USD trillion, 2021 & 2028f
  • Number of B2C E-Commerce Transactions Paid by OEM Mobile Payment Apps, in billions, 2022f & 2026f
  • Most Used Payment Methods When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2021
  • Value of Biometrically Authenticated Remote Mobile Payments, in USD billion, 2022e & 2027f
  • Volume of Biometrically Authenticated Remote Mobile Payments, in billions, 2022e & 2027f
  • Number of Mobile Contactless Transactions, in billions, 2021e & 2023f
  • Proximity Mobile Payment Users Worldwide, in millions, and Year-on-Year Change, in %, 2020-2025f
  • Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2020–2025f
  • Number of Mobile Wallet Users, by Region, in millions, 2020 & 2025f
  • Proximity Mobile Payment Users in Select Countries, in % of Smartphone Users, 2021e
  • Payment Methods Accepted by Online Merchants, by Already Accepted and Planned, in % of Online Merchants, February 2022
  • Breakdown of Digital Banking Fraudulent Transactions, by Channel, incl. Mobile App, in %, Q3 2019 – Q2 2021

3. Europe

3.1. Regional

  • Online & Mobile Payment Trends, July 2022
  • Number of Mobile Wallets in Use, by Central & East Europe and West Europe, in millions, 2020-2025f
  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, by Selected Countries, November 2021
  • Share of Payment Methods Used In-store in the Past 12 Months, in % of Consumers, July 2021
  • Breakdown of Preferred Electronic Payment Methods for In-store Purchases, in % of Consumers, July 2021
  • Breakdown of Preferred Electronic Payment Methods for In-store Purchases, in % of Consumers, by Generation, July 2021
  • Share of Consumers Who Would Support the Mandatory Acceptance of Digital Payments, in %, July 2021

3.2. Advanced Markets

3.2.1. UK

  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • BNPL Services Used, in % of Respondents, 2020 & 2021
  • Most Popular Financial Service Brands, in % of Consumers, Q1 2022
  • Share of Respondents Who Feel Safer Paying With Mobile Phone Because of Security Features, in %, May 2022
  • Number of Proximity Mobile Payment Users, in millions, and Year-on-Year Change, in %, 2019-2025f
  • Number of Proximity Mobile Payment Users, in millions, and in % of total population,
  • 2019-2025f
  • Contactless Payments, in % of Overall Payment Transactions, 2021e
  • Use of Contactless Means of Payment, in % of Respondents, May 2022

3.2.2. Germany

  • Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2021
  • Top Payment Methods Offered in Online Stores, in % of Online Retailers, February 2021
  • Online Payment Methods Used Regularly, in % of Consumers, November 2021
  • Online Payment Methods Used Regularly, in % of Consumers, by Age Group, November 2021
  • Payment Methods Preferred in B2C E-Commerce, by Purchase Price, in % of Online Shoppers, July 2021

3.2.3. France

  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021
  • Payment Methods Trusted, in % of Internet Users, October 2021
  • Top Payment Application to be Used in the Future, incl. Paylib, Google Pay and Apple Pay, in % of Adults, January 2021
  • Share of Adults Who Trust Mobile Payments, in %, January 2021
  • Top Barriers for Using Mobile Payments in a Store, in % of Adults, January 2021
  • Fraud Risks in Payment Methods, by Type, and by Importance Degree, in % of Adults, October 2021

3.2.4. Spain

  • Top 3 Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2020 & 2021

3.2.5. Italy

  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
  • Value of Mobile and Wearable Payments, in EUR billion, 2020 & 2021
  • Value of Digital Payments, in EUR billion, 2020 & 2021

3.2.6. Norway

  • Payment Methods in B2C E-Commerce, by Used and Preferred, in % of Online Shoppers, 2021

3.2.7. Denmark

  • Payment Methods in B2C E-Commerce, by Used and Preferred, in % of Online Shoppers, 2021

3.2.8. Austria

  • Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021

3.3. Emerging Markets

3.3.1. Poland

  • Mobile Payment User Penetration, in % of Internet Users, 2020 & 2021
  • Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, by Age Group, June 2021
  • Problems Encountered When Making B2C E-Commerce Purchases Via Mobile, incl. Payment-Related, in % of Mobile Shoppers, June 2021

3.3.2.Turkey

  • Number and Value of Contactless Mobile Transactions, in millions, and Value, in TRY million, Q1 2020 – Q1 2022

3.3.3. Czech Republic

  • Applications Used for Mobile Payments, in % of Mobile Payment Users, March 2021
  • Payment Methods Used in B2C E-Commerce, in % of Internet Users, March 2021
  • Share of Internet Users Who Would Prefer Paying Contactless When Given the Option, in %, March 2021

3.3.4. Portugal

  • Mobile Payment Use Penetration, in % of Banked Internet User Population, 2020 & 2021
  • Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers, November 2021

3.3.5. Bulgaria

  • Share of Online Businesses Experiencing Increase in Sales Share Attributed to a Payment Method, by Payment Method Used, in %, November 2021
  • Amazon Pay
  • Apple Pay
  • Clearpay
  • Google Pay
  • Klarna
  • Mastercard
  • Mobile Pay
  • Paylib
  • PayPal
  • Swish
  • VIPPS
  • Visa

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