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Europe Online Payment Methods 2023

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Description

Countries Covered: UK, Germany, France, Spain, Italy, Netherlands, Switzerland, Sweden, Belgium, Norway, Denmark, Finland, Austria, Russia, Poland, Turkey, Portugal, Hungary, Ukraine, Bulgaria, Croatia.

Pages: 118

Publication Date: 28/09/2023

Questions Covered in the Report: 

  • What is the forecasted value of digital wallet transactions globally by 2028?
  • What is the number of cashless payment users in Europe as of 2023?
  • What is the forecasted number of proximity mobile payment users in the UK in 2026?
  • What was the number and value of contactless mobile transactions in Turkey as of Q1 2023?

Key Findings:

Cashless payment users in Europe surpass the 700 million mark as of 2023: new yStats.com report.

Digital wallets witness growth in usage and adoption at varying growth rates across Europe

With consumers shifting towards online shopping, digital wallets have firmly established themselves as a preferred online payment method in Europe, with 54% of respondents using them at least five times a month, as of September 2022. This growing preference can be attributed to the shift toward digital payments, the demand for seamless cross-border transactions, and the introduction of the European Digital Identity Wallet. International players like Apple Pay, Google Pay, and Samsung Pay enjoy widespread adoption, but local alternatives such as iDEAL in the Netherlands, PayPal in Germany, and YooMoney and QIWI in Russia are also making waves. In the UK, credit cards remain dominant, while Belgium leans toward Bancontact as its national payment method. The report highlights PayPal’s popularity across Spain, Germany, and France, cementing its status as the preferred digital wallet in Europe. With cashless payment users surpassing 700 million as of 2023, the growth of digital wallets is set to continue shaping Europe’s online payment landscape.

Despite the increasing prominence of digital wallets, Europe’s payment landscape remains diverse, with different countries showcasing varying adoption rates for online payment methods. In the Netherlands, iDEAL reigns supreme, accounting for 70% of online purchases as of April 2023, followed by credit cards at 8%. Hungary has also seen significant progress, with an estimated 80% of online stores offering payment card and e-wallet solutions like Apple Pay and Simple Pay in 2023.

Security concerns have prompted payment providers to use biometric authentication for payments

With the increasing prevalence of online payments, the challenges related to data privacy and security are on the rise. Furthermore, as of April 2023, over half of the surveyed consumers expressed discomfort in sharing their financial data for online payments, according to the latest publication from yStats.com. In countries like Germany, security and privacy emerged as top considerations for the majority of respondents when choosing a payment method. Additionally, in France, more than three-quarters of respondents agreed that the protection of privacy and data is a crucial factor during the checkout process. In response to this evolving landscape, payment authorities are actively exploring biometric authentication methods such as fingerprint, iris recognition, and voice recognition, among others, to enhance payment security, thus adding an extra layer of protection. Furthermore, it is likely that the future will witness the widespread use of digital IDs and virtual cards, further enhancing the safety and security of digital payments.

1. Key Takeaways

  • Key Takeaways of Europe Online Payment Methods, July 2023 (1 of 2)
  • Key Takeaways of Europe Online Payment Methods, July 2023 (2 of 2)

2. Management Summary

3. Global

  • Overview of Online Payment Market & Trends, July 2023 (1 of 2)
  • Overview of Online Payment Market & Trends, July 2023 (2 of 2)
  • Value of Contactless Payment Transactions, in USD trillion, 2022 & 2027f
  • Valueof Digital Wallet Transactions, in USD trillion, 2023e & 2028f
  • Total Number of OEM Pay E-Commerce Transactions, in USD billion, Growth in Transactions, in %, & Average Transaction Volume Per OEM Pay User, in USD, 2026f
  • Share of OEM Pay Transactions Coming via Purchases of Digital Goods, in %, 2026f
  • Preferred Online Payment Methods For E-Commerce Purchases, in % of Adults, June 2022
  • Top Reasons Because of Which Respondents Are Likely to Abandon Checkout, in % of Adults, June 2022
  • Most Accessible vs Most Preferred Online Payment Method, in % of Adults, June 2022
  • Share of Consumers Agreeing With the Following Statements Related to Security of Online Payment, in %, April 2023
  • Share of Consumers Agreeing With the Following Statements Related to Digital and Mobile Wallet, in %, April 2023
  • Top Consumer Expectations at Checkout When Making Online Purchases, incl. “Payment Methods”, in % of Respondents, October 2022
  • Preferred Payment Method When Shopping Online, in % of Respondents, October 2022

4. Europe

4.1. Regional

  • Overview of Online Payment Market & Trends, July 2023
  • Payment Methods That Were Used at Least 5 Times a Month, in % of Respondents, September 2022
  • Breakdown of Digital Wallet Attributes That Respondents Value the Most, in % of Respondents, September 2022
  • Breakdown of Primary Payment Methods For Online and In-Person Purchase of Large Products and Services, in % of Respondents, September 2022
  • Breakdown of Primary Payment Methods For Online and In-Person Purchases of Small Items, in % of Respondents, September 2022
  • Importance of Having the Preferred Payment Method During Domestic or International Online Shopping, in % of Online Shoppers, August 2022
  • Reasons For Cart Abandonment During Online Shopping, in % of Online Shoppers, August 2022
  • Breakdown of Number and Value of Online Payments, by Payment Instrument, in % of All Online Payments, June 2022
  • Breakdown of Online Payments, by Value of Purchase and Payment Instrument, in % of All Online Payments, June 2022
  • Breakdown of Payment Instruments Used For Online Payments in Terms of Number of Payments, by Countries, in % All Online Payments, June 2022 (1 of 2)
  • Breakdown of Payment Instruments Used For Online Payments in Terms of Number of Payments, by Countries, in % All Online Payments, June 2022 (2 of 2)

4.2. UK

  • Number of Proximity Mobile Payment Users, in millions, and Penetration Rate, in % of Smartphone Users, 2020-2026f
  • Share of In-Store Shoppers Who Used Contactless Cards For Payments vs Those Who Used Digital Wallets, in %, October 2022
  • Share of Respondents Who Used eCash in the Past 12 Months and Stated It as Their Preferred Online Payment Method, in %, April 2023
  • Share of Respondents Who Used Peer-to-Peer Payment Apps, in %, 2022
  • Types of Digital Wallets That Were the Primary Means of Payment, in % of Smartphone Users, September 2022
  • Value of Online Card Spending and Contactless Card Spending, in GBP million, March 2022–March 2023
  • Volume of Online Card Payments and Contactless Card Payments, in millions, March 2022–March 2023
  • Online Payment Methods Used vs Those That Were Preferred, in % of Online Shoppers, April 2022
  • Share of Online Purchases Paid For Using BNPL Services, in %, January 2022 & January 2023

4.3. Germany

  • Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2022
  • Share of Physical, Contactless and Mobile Transactions, in % of All Card Payment Transactions, 2022
  • Frequently Used Online Payment Method, in % of Respondents, June 2022
  • Share of Apple Pay and PayPal Users Who Use the Service Every day or Several Times a Week, in %, June 2022
  • Most Important Criteria When Choosing Online Payment Method, in % of Respondents, June 2022
  • Share of Respondents Who Used eCash in the Past 12 Months and Stated It as Their Preferred Online Payment Method, in %, April 2023
  • Share of Online Shoppers Who Have Used BNPL For Online Shopping, by Age, in %, April 2022
  • Breakdown of Main Reasons Why Online Shoppers Used BNPL, in %, April 2022

4.4. France

  • Online Payment Methods Used vs Those That Were Preferred, in % of Online Shoppers, April 2022
  • Breakdown of the Usage of Digital Wallet, in % of Smartphone Users, September 2022
  • Most used Digital Wallets, in % of Smartphone Users, September 2022
  • Share of Respondents Who Used BNPL to Pay For Their Internet Purchases, in %, 2022
  • Share of Respondents Who Agree Protection of Privacy and Data is a Leading Factor at Checkout, in %, June 2022

4.5. Spain

  • Most Used Payment Method For Purchases or Online Payments in the Past week, in % of Internet Users, August 2022
  • Breakdown of Most Used Digital Wallets, in % of Smartphone Users, September 2022
  • Share of the Top Payment Methods Used For Online Payment, in % of Online Transactions, Q1 2023

4.6. Italy

  • Value of Digital Payments, in EUR billion, 2021 & 2022
  • Value of Contactless Payments, in EUR billion, 2021 & 2022
  • Value of Innovative Payment Methods and Mobile & Wearable Payments Value for In-Store Payments, in EUR billion, 2021 & 2022
  • Value of Mobile and Wearable Payments for Online Payments, in EUR billion, 2021 & 2022

4.7. Netherlands

  • Top 3 Payment Methods Used For Online Purchases, in % of Online Purchases April 2023
  • Share of Preferred Payment Methods At POS, by Generation, in %, December 2022

4.8. Switzerland

  • Share of Payment Instruments in Face-to-Face Transactions, by Turnover and Volume, in % Total Transactions, November 2022
  • Share of Payment Instruments in Online Transactions, by Turnover and Volume, in % Total Transactions, November 2022

4.9. Sweden

  • Preferred Payment Methods Among Respondents, in % of Respondents, March 2022
  • Preferred Payment Methods Used For E-Commerce, in % of Respondents, March 2022
  • Share of Access to Mobile Apps For Payments Other Than Swish vs Use of Mobile Apps For Payments Other Than Swish, by Age, in % of Respondents, March 2022
  • Breakdown of the Use of Contactless Payments, in % of Respondents, October 2022

4.10. Belgium

  • Number of Online Payments Made via Bancontact or Payconiq, in billions, 2021 & 2022

4.11. Norway

  • Share of Consumers Who Have Used Invoice vs Installment Payment For E-Commerce Payment, in %, October 2022

4.12. Denmark

  • Online Payment Methods Used vs Those That Were Preferred, in % of Online Shoppers, April 2022
  • Preferred Mobile Payment Apps, in % of Respondents, May 2022

4.13. Finland

  • Share of Consumers Who Have Used Invoice vs Installment Payment For E-Commerce Payment, in %, October 2022

4.14. Austria

  • Share of Respondents Using Contactless Payment With Debit Card, in %, August 2022
  • Share of Respondents Using PayPal, in %, August 2022
  • Share of Respondents Who See Digital Euro as a Replacement of Other Payment Methods, in %, August 2022
  • Breakdown of Payment Methods Consumers Use Already vs Those They Wish to Use in the Future, in % of Respondents, December 2022

4.15. Russia

  • Share of Popular vs Preferred Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2022
  • Share of Non-Cash Payments, in % of Total Retail Trade Turnover, Q1 2023
  • Share of Mir Card, in % of All Card Transactions, Q1 2023
  • Share of Mir Card, in % of Issued Cards, Q1 2023

4.16. Poland

  • Types of Payments Used For Online Purchases, in % of Online Shoppers, June 2022
  • Types of Payments Used For Online Purchases, by Age in % of Online Shoppers, June 2022
  • Breakdown of Payment Services Most Commonly Used When Shopping Online, in % of Online Shoppers, June 2022
  • Share of Online Shoppers Who Are Encouraged to Shop Online Due to Availability of Safer Payment Methods, by Age Group, in %, June 2022
  • Share of Factors Affecting the Selection of a Given Website For Making Online Purchase, incl. Payment Methods, by Age Group, in % of Online Shoppers, June 2022
  • Top 5 Factors Affecting Online Shoppers‘ Perception of Credibility of a B2C E-Commerce Website When Purchasing For the First Time, incl. Payment Methods, in % of Online Shoppers, June 2022
  • Problems Encountered When Making B2C E-Commerce Purchases via Mobile, Payment, in % of Mobile Shoppers, June 2022
  • Share of Respondents Who Used BNPL to Finance Their Purchases, in %, 2022e

4.17. Turkey

  • Number of Domestic E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2022-Q1 2023
  • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2022-Q1 2023
  • Number and Value of Contactless Mobile Transactions, in millions, and Value in TRY million,
  • Q1 2022-Q1 2023

4.18. Portugal

  • Most Used Payment Method For Purchases or Online Payments in the Past Week, in % of Internet Users, August 2022
  • Use of Mobile Phone as a Payment Device, by Type of Payment Method, in % of Internet Users, August 222

4.19. Hungary

  • Share of Payment Methods Available in Online Stores, in % of Online Stores, 2023e

4.20. Ukraine

  • Share of Non-Cash Transactions Using Payment Cards, in % of Total Volume of Transactions With Payment Cards, January 2022 & May 2022
  • Share of Contactless and Tokenized Payment Cards, in % of All Active Cards, January 2022 & May 2022
  • Share of Contactless Cards, in % of Active Payment Cards, December 2022
  • Number and Value of Card Payments and Contactless Payments, in millions & Value in UAH billion, May-December 2022

4.21. Bulgaria

  • Share of Payment Methods Used When Paying For Online Purchases, in % of Respondents, April 2022
  • Share of Respondents Agreeing With Following Statements Related to Security of Online Payments, in %, April 2022

4.22. Croatia

  • Breakdown of Payment Methods Used For Making Online Payments, in % of Consumers, October 2022
  • Affirm
  • Apple
  • Bancontact
  • Bizum
  • BLIK
  • Dankort
  • Google
  • iDEAL
  • Klarna
  • Mir
  • MobilePay
  • Pay U
  • Payconiq
  • PayPal
  • Przelewy24
  • QIWI
  • Samsung
  • Sofort
  • Swish
  • Tpay
  • YooMoney

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