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Global Cross-Border B2C E-Commerce Market 2023

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Description

Countries Covered: Japan, South Korea, Australia, Singapore, New Zealand, China, India, Indonesia, Malaysia, Germany, Italy, Spain, UK, France, Sweden, Netherlands, Austria, Belgium, Switzerland, Ireland, Denmark, Finland, Iceland, Luxembourg, Portugal, Russia, Turkey, Greece, Hungary, Croatia, Slovenia, Estonia, Lithuania, Latvia, Cyprus, USA, Canada, Brazil, Mexico, Colombia, Chile, Saudi Arabia, UAE.

Pages: 125

Publication Date: 14/03/2023

Questions Covered in the report:

  • What is the forecasted value of the cross-border E-Commerce market including B2C E-Commerce in 2026?
  • What are the emerging trends that are changing the global cross-border B2C E-Commerce market?
  • What is the estimated turnover of the cross-border B2C E-Commerce market in EU 16 countries as of 2022?
  • What were the most used marketplaces globally while shopping cross-border as of October 2022?

Key Findings:

Cross-border E-Commerce market including B2C E-Commerce is forecasted to grow by double-digit CAGR between 2022 and 2026: new yStats.com report.

Although the cross-border B2C E-Commerce market has gained momentum post-pandemic, consumers globally are inclining towards local and domestic purchases

A change in buying habits post-pandemic resulted in an increase in online purchases, with consumers globally turning towards international markets for fulfilling their purchase requirements. Thus, the share of online shoppers worldwide who bought via cross-border channels saw a rise of certain percentage points between 2019 and 2021, as reported by the new yStats.com publication. Furthermore, the market value of the overall cross-border E-Commerce market is forecasted to witness a double-digit CAGR between 2022 and 2026, reaching a value in trillions of Euros. Apart from this, nearly one-half of online shoppers globally indicated to be more comfortable in purchasing cross-border as of 2021 as compared to 2020. In terms of age groups, millennials accounted for the largest share of cross-border B2C E-Commerce purchase frequency across different numbers of purchases, with close to two-thirds of millennials making up for the highest share at over 50 purchases as of November 2021. Moreover, the cross-border B2C E-Commerce turnover for EU 16 countries saw a double-digit Year-on-Year growth between 2020 and 2021 as also 2021 and 2022, with an estimated value reaching billions of Euros as of 2022, as spelled out by the new yStats.com report. Despite the growth of cross-border B2C E-Commerce, more than one-fourth of online shoppers globally are inclined toward domestic and local products as of 2021. Additional custom charges and increased VAT on cross-border items coming into the EU were among the reasons that contributed to the shift to local and domestic products. For instance, in Spain, 32% of E-Commerce revenue came from domestic purchases that were made inside of Spain as of 2021. Furthermore, in Turkey, domestic E-Commerce expenditure accounted for a share of 88%, while the share of expenditure coming from cross-border E-Commerce purchases was only 7% as of H1 2022.

Upcoming trends such as hyper-personalization, AR/VR, and live shopping are changing the shape of the cross-border B2C E-Commerce market worldwide

The shift of consumers towards online shopping platforms gave a rise to the growth of cross-border B2C E-Commerce, with Amazon and AliExpress being the most preferred marketplaces among online shoppers for cross-border purchases. The changing expectations of cross-border B2C E-Commerce buyers contributed to the emergence of new consumer trends such as hyper-personalization, AR/VR, as well as live shopping. To meet the expectations of the customers, brands especially make-up, clothing, and home décor are investing in AI and AR/VR technology which will enable customers to shop virtually, try on products, and visualize how the products look before making a final purchase decision, as stated in the new yStats.com report. Live cross-border shopping is gaining popularity among B2C buyers, as it allows them to have real-time product information. For instance, Amazon launched Amazon live in 2019, to allow businesses to live stream their products and put-up product links to enable instant buying. Furthermore, in Europe, for example, customer centricity, improvement to last-mile delivery involving green delivery, and development of marketplaces by brands and retailers themselves are estimated to be the trends dominating the cross-border B2C E-Commerce space as of 2022.

1. Management Summary

2. Global

  • Cross-Border B2C E-Commerce Market Overview, November 2022
  • Cross-Border B2C E-Commerce Market Size, in USD trillion, 2022e & 2026f
  • Share of Online Shoppers Making Cross-Border Purchases, by Select Countries, in %, September 2022
  • Share of Retailers Selling Internationally, by Select Countries, in %, September 2022
  • Share of Cross-Border E-Commerce Value of Total E-Commerce Transactions, in %, 2023f
  • Share of Online Shoppers Who Made Purchases Outside Their Country, in %, 2019 & 2021
  • Share of Online Shoppers Who Are More Comfortable With Cross-Border Shopping Now Than in 2020, in %, January 2022
  • Preferred Platforms Among Online Shoppers for Buying a Branded Product Internationally, in % of Online Shoppers, July 2022
  • Breakdown of Top Online Platforms Used for Cross-Border Shopping, in % of Cross-Border Purchases, October 2022
  • Breakdown of the Most Used Devices for Making International Online Purchase, in % of Online Shoppers, July 2022
  • Share of Shoppers Who Prefer to Buy Directly From International Brands Instead of Using Marketplaces, by Generation, in % of Shoppers, Q2 2022
  • Share of Shoppers From Select Countries Who Shopped for Luxury Products Internationally, in %, Q2 2022
  • Most Popular Market for the Purchase of Cross-Border Luxury Products, in % of Shoppers, Q2 2022
  • Share of Luxury Cross-Border Shoppers Who Are Willing to Forgo In-Store Shopping Experience to Receive Their Products Quickly When Purchased Online, in %, Q2 2022
  • Top Luxury Product Categories That Shoppers Buy Internationally, in % of Shoppers, Q2 2022
  • Top Product Categories Purchased via Cross-Border B2C E-Commerce, in % of Online Shoppers, October 2022
  • Share of Cross-Border Online Purchases, by Product Value, in % of Online Shoppers, October 2022
  • Breakdown of Cross-Border Online Purchases, by Product Weight, in % of Online Shoppers, October 2021
  • Top Reasons for Cross-Border Shopping, in % of Respondents, September 2022
  • Top Reasons for Making Cross-Border Purchases, by Generation, in % of Respondents, November 2021
  • Top Reasons for Cart Abandonment When Shopping Online Internationally, in % of Online Shoppers, July 2022
  • Share of Cross-Border Online Purchases, by Delivery Speed, in % of Online Shoppers, October 2022
  • Top Countries From Where The Most Recent Cross-Border B2C E-Commerce Purchases Were Made, in % of Online Shoppers, October 2022
  • Breakdown of Cross-Border Online Purchase Frequency, by Generation, in % of Respondents, November 2021
  • Breakdown of Online Shoppers’ Future Intentions to Buy Online From Domestic and Foreign Retailers, in %, October 2022
  • Cross-Border Payment Transaction Value, by B2B, B2C, C2B and C2C, in USD trillion, 2020-2022f
  • Top 10 Shopping Apps by Downloads, incl. “Cross-Border B2C E-Commerce Apps”, 2020 & Q1 2021-Q3 2021
  • 10 Most Downloaded Shopping Apps, incl. “Cross-Border B2C E-Commerce Apps”, by Number of Downloads, in millions, H1 2022

3. Asia-Pacific

3.1. Regional

  • Cross-Border B2C E-Commerce Market Overview, November 2022

3.2. Japan

  • Cross-Border B2C E-Commerce Market Size, in USD billion, 2020 & 2030f
  • Annual Growth of Top Selling Cross-Border Product Categories, in %, January-September 2021 & January-September 2022
  • Share of Online Shoppers Who Made Cross-Border Purchases, in %, & Top Countries for Cross-Border Purchases, in % of Online Shoppers, January 2022

3.3. South Korea

  • Online Shopping Overseas Direct Purchase Amount, by Country (Continent), & Product Group, in KRW million, March 2022
  • Top 3 Countries of Most Recent Cross-Border B2C E-Commerce Purchase, in % of Online Shoppers, October 2022

3.4. Australia

  • Share of Online Sales of Domestic and International Merchants, by Selected Product Categories, and M-o-M and Y-o-Y Change, in %, September 2022
  • Top Payment Methods Used for Cross-Border Purchases & Top Reasons for Cross-Border Purchases, in % of Online Shoppers, January 2022

3.5. Singapore

  • Share of Online Shoppers Who Made Cross-Border Purchases, in %, & Top Countries for Cross-Border Purchases, in % of Online Shoppers, January 2022

3.6. New Zealand

  • Top 3 Countries of Most Recent Cross-Border B2C E-Commerce Purchase, in % of Online Shoppers, October 2022

3.7. China

  • Number of Overseas Users of Imported Cross-Border B2C E-Commerce from China, in millions, 2021-2022e
  • Top Payment Methods Used for Cross-Border Purchases & Top Product Categories Purchased, in % of Online Shoppers, January 2022

3.8. India

  • Top 3 Countries of Most Recent Cross-Border B2C E-Commerce Purchase, in % of Online Shoppers, October 2022
  • Top 5 Online Shopping Websites, Including Domestic and International, Rank, Number of Visits,
  • in millions, and the Percentage of Visits from India, in %, October 2022

3.9. Indonesia

  • Top 3 Countries of Most Recent Online Cross-Broder Purchase, in % of online shoppers, October 2021

3.10. Malaysia

  • Share of Shoppers Who Spend on Cross-Border Purchases, in %, 2021e

4. Europe

4.1. Regional

  • Cross-Border B2C E-Commerce Market Overview, November 2022
  • Total Cross-Border E-Commerce Market Turnover via Global Marketplaces, incl. “B2C”, in EUR billion, 2019-2021
  • Cross-Border B2C E-Commerce Turnover in EU16 Countries, in EUR billion, 2020-2022e
  • Share of Shoppers Making Cross-Border Purchases at Least Once a Month vs Those Who Will Make More Cross-border Purchases In the Next 12 Months, in %, H1 2022
  • Online Market Share of Top 10 Cross-Border Fashion Retailers and Marketplaces in EU16 Countries, in %, 2021
  • Cross-Border Online Shopper Penetration, by EU and Selected Non-EU Countries, in % of Individuals, 2021 (1 of 2)
  • Cross-Border Online Shopper Penetration, by EU and Selected Non-EU Countries, in % of Individuals, 2021 (2 of 2)

4.2. Germany

  • Breakdown of E-Commerce Companies Selling Abroad, by Customer Segment & Country, incl. “B2C”, in %, April 2022
  • Top Purchase Categories When Shopping Cross-Border, in % of Online Shoppers, H1 2022
  • Top Payment Methods That Are Most Suitable for International B2C E-Commerce of Retail sellers, in % of Companies, April 2022

4.3. Italy

  • Breakdown of Cross-Border B2C E-Commerce Sales Trends, in % of Companies, 2020 & 2021
  • Top Payment Methods Used by Online Shoppers for Their Cross-Border Purchases, in % of Online Shoppers, January 2022

4.4. Spain

  • Breakdown of B2C E-Commerce Purchase Revenue, by Place of Origin, in % of Revenue, Q2 2021

4.5. UK

  • Cross-Border E-Commerce Sales, incl.”B2C”, in EUR billion, 2020-2021
  • Share of Online Shoppers Who Avoid Buying from Abroad Due to Additional Taxes and Charges, in %, & Top Factors That Will Drive Cross-Border Purchases, in % of Online Shoppers, 2021
  • Share of Online Shoppers Who Made Cross-Border Purchases, in %, & Top Product Categories Purchased Cross-Border, in % of Online Shoppers, January 2022

4.6. France

  • Top Purchase Channels From Where Online Shoppers Buy Their Cross-Border Purchases, in % of Online Shoppers, January 2022

4.7. Sweden

  • Top Purchase Categories When Shopping Cross-Border, in % of Online Shoppers, H1 2022

4.8. Netherlands

  • Top Purchase Categories When Shopping Cross-Border, in % of Online Shoppers, H1 2022

4.9. Austria

  • Breakdown of Consumers Who Shop via Online Channels Cross-Border, in %, 2021

4.10. Belgium

  • Cross-Border B2C E-Commerce Sales, incl.”B2C”, in EUR billion, 2020* & 2021

4.11. Switzerland

  • Share of Most Common Delivery Location for Cross-Border Online Purchases, in % of Online Shoppers, October 2021

4.12. Ireland

  • Breakdown of Cross-Border B2C E-Commerce Purchase Frequency, in % of Online Purchases, 2021

4.13. Denmark

  • Breakdown of Cross-Border B2C E-Commerce Purchase Frequency, in % of Online Purchases, 2021

4.14. Finland

  • Top 3 Countries of Most Recent Cross-Border B2C E-Commerce Purchase, in % of Online Shoppers, October 2022

4.15. Iceland

  • Top 3 Countries of Most Recent Cross-Border B2C E-Commerce Purchase, in % of Online Shoppers, October 2022

4.16. Luxembourg

  • Share of Top Cross-Border B2C E-Commerce Purchase Categories, in % of Cross-Border B2C E-Commerce Purchases, 2021

4.17. Portugal

  • Share of Individuals Purchasing Products Online Nationally and Cross-Border, in %, 2021

4.18. Russia

  • Share of Cross-Border B2C E-Commerce Trade in Total B2C E-Commerce Trade, in %, Q4 2021 & H1 2022

4.19. Turkey

  • Breakdown of Domestic and Foreign Distribution of B2C E-Commerce Expenditure, in %, H1 2022

4.20. Greece

  • Top 3 Countries of Most Recent Cross-Border B2C E-Commerce Purchase, in % of Online Shoppers, October 2022

4.21. Hungary

  • Share of Online Shoppers Whose Cross-Border B2C E-Commerce Purchase Was Delivered in 15-29 Days, in %, October 2021

4.22. Croatia

  • Share of Most Recent Cross-Border B2C E-Commerce Purchases Made via eBay, in %, October 2022

4.23. Slovenia

  • Top 3 Countries of Most Recent Cross-Border B2C E-Commerce Purchase, in % of Online Shoppers, October 2022

4.24. Estonia

  • Share of Most Common Delivery Location for Cross-Border Online Purchases, in % of Respondents, October 2021

4.25. Lithuania

  • Share of Most Recent Cross-Border B2C E-Commerce Purchases Made via Alibaba/AliExpress, in %, October 2022

4.26. Latvia

  • Top 3 Countries of Most Recent Online Cross-Broder Purchase, in % of Online Shoppers, October 2022

4.27. Cyprus

  • Top 3 Countries of Most Recent Online Cross-Broder Purchase, in % of Online Shoppers, October 2022

5. North America

5.1. USA

  • Top 3 Reasons That Motivate Shoppers to Shop Cross-Border, in % of Online Shoppers, July 2022
  • Top Purchase Channels Among Online Shoppers When Shopping Cross-Border, in % of Online Shoppers, January 2022
  • Top 3 Countries of Most Recent Cross-Border B2C E-Commerce Purchase, in % of Online Shoppers, October 2022

5.2. Canada

  • Top 4 Online Shopping Websites, Including Domestic And Foreign, by Rank, Number of Visits, and Share of Visits from Canada, in %, October 2022
  • Share of Online Shoppers Who Made Cross-Border Purchases, in %, & Top Payment Methods Used for Cross-Border Purchases, in % of Online Shoppers, January 2022

6. Latin America

6.1. Regional

  • Cross-Border B2C E-Commerce Market Overview, November 2022

6.2. Brazil

  • Domestic and Cross-Border B2C E-Commerce Sales Volume, in USD billion, 2019-2021

6.3. Mexico

  • Top Product Categories Bought From International Sites, in % of Digital Buyers, 2021
  • Share of Digital Buyers Buying on International Websites Mainly From North America and Asia, in %, 2021

6.4. Colombia

  • Domestic and Cross-Border B2C E-Commerce Sales Volume, in USD billion, 2021

6.5. Chile

  • Share of Cross-Border B2C E-Commerce Parcels That Come From China, in %, 2021

7. Middle East & Africa

7.1. Regional

  • Cross-Border B2C E-Commerce Market Overview, November 2022
  • Share of Consumers for Whom Cross-Border is a Key Driver of B2C E-Commerce Purchase, in %, July 2022

7.2. Saudi Arabia

  • Share of Consumers for Whom Cross-Border Is a Key Driver of B2C E-Commerce Purchase, in %, 2021

7.2. UAE

  • Share of Online Shoppers Who Bought Products Online That Were Shipped From Overseas, in %, December 2021
  • Top Purchase Channels Among Online Shoppers When Shopping Cross-Border, in % of Online Shoppers, December 2021
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