Countries Covered: Australia, Brazil, Canada, Chile, China, France, Germany, India, Japan, Russia, South Korea, UAE, UK, USA
Publication Date: 08/09/2020
Questions Covered in the report:
- What are the top payment methods used by consumers in different countries at the point of sale (POS)?
- What is the share of cash vs. cashless payment methods in retail transactions and how does it vary by country?
- How did the outbreak of COVID-19 influence in-store payment behaviors in the top retail markets such as the USA, China, and Germany?
- How will the pandemic affect the volume of retail payments across different regions worldwide?
- Which POS payment trends are accelerating amid the pandemic?
The coronavirus pandemic has sped a global movement away from cash
Shoppers prefer payment options other than cash
The payment preference of consumers at the point of sale is being transformed by the COVID-19 pandemic. Over three-quarters of shoppers queried in a wide June 2020 survey cited in the yStats.com report indicated that they have changed the way they pay during the health crisis. The main change is toward the reduced use of cash, as consumers in many markets worldwide report using paper and coin currency less for a variety of reasons, including concern that cash may spread the virus. Among the alternatives to cash, a significant share of consumers in multiple markets report a preference for contactless methods of payment.
Mobile payment is one of the alternatives seeing growth
Besides the traditional credit and debit card payments, one of the alternative payment methods seeing a spurt during the pandemic is proximity mobile payment. The acceptance of mobile wallets by merchants as well as consumers was already growing before COVID-19 hit the world and has been accelerated by the outbreak. The yStats.com report also tells of the growth of other alternative payment methods such as the use of QR codes through a smart device, and the contactless practice of select and pay online, pick up at store.
The trend away from cash is global
Though the move away from cash is a global phenomenon, there are some country and regional variations. China was a leader in mobile payments before the pandemic, and mobile wallets usage continued in the second quarter of 2020 as the country emerged from the peak of the crisis. Japan had been a bastion of cash transactions in-store before COVID, but QR or barcode payments have increased there. In the USA, more than three out of five surveyed consumers reported using cards more during the pandemic to avoid touching cash, according to the yStats.com report. The publication also includes data on the major economies of Europe that have seen the shift away from cash in payment preference during the health crisis.